Welcome to Ultimate Juice
Frequently asked questions
Choosing the right hardware depends on your personal preferences and vaping style. For beginners, we recommend starting with a simple vape pen or pod system that is easy to use. For more experienced vapours, a mod or tank that offers customisable options might be ideal. For more information on hardware please see the Ultimate Juice Blog if you can not find the relevant information our customer service team is also here to help guide you through your choices.
The lifespan of your vape hardware can vary based on how often you use it and the quality of the products. Coils typically need to be replaced every 1 to 3 weeks, depending on usage, while tanks and mods can last several months to years with proper maintenance. Regularly inspect your equipment for wear and replace parts as necessary to maintain optimal performance for more information on hardware please see the Ultimate Juice Blog.
If you receive a defective product, please contact us immediately. We offer a warranty on all our hardware, and we can guide you through the process of a return or exchange. Your satisfaction and safety are our top priorities.