Welcome to Ultimate Juice Limited. By purchasing or ordering Goods from us, you agree to be bound by the following terms and conditions. If you have any questions, please contact us through our website at ultimatejuice.co.uk.
Definitions:
- “Ultimate Juice” refers to Ultimate Juice Limited, its subsidiaries, holding companies, and any subsidiaries of such holding companies.
- “Conditions” are these terms and conditions.
- “Goods” encompass any items you purchase under these Conditions.
- “Personal Information” includes details provided by you to us.
- “Us/our/we” denotes Ultimate Juice Limited.
- “Website” refers to ultimatejuice.co.uk or any alternative URL.
- “You/Your” signifies the person ordering or purchasing the Goods or Services.
Rights and Obligations
1.1. By purchasing from us, you agree: 1.1.1. To pay timely amounts due to us. 1.1.2. That provided Personal Information is true, accurate, current, and complete. 1.1.3. Not to impersonate others or use false names.
1.2. We reserve the right to modify prices, content, or withdraw Goods temporarily or permanently. Changes to Conditions will be communicated, and substantial changes to Goods will be notified before order completion.
1.3. Changes to specifications may occur for safety or statutory compliance. You will be subject to policies in force at the time of order.
1.5. Estimated delivery time frames are estimates. Delays may occur due to circumstances beyond our control. Due to current events, delivery times may exceed estimates.
Orders
2.1. Goods are available to eligible individuals in our discretion, including those whose applications are acceptable, UK residents, and individuals aged 18 or over.
2.2. Upon request, provide necessary information for order processing.
2.3. Each order is treated as an offer, completed upon dispatch or due payment.
2.5. We reserve the right to limit, restrict, or reject orders at our discretion. Limitations may apply to dealers or entities using Goods for profit.
Price and Payment
3.1. Goods’ price is as informed before order acceptance, including VAT.
3.2. Confirm payment method ownership.
3.3. Payment methods undergo validation; delays are not our liability.
3.4. Risk passes to you upon Goods receipt; ownership requires full payment.
Cancellation, Returns, and Exchanges
4.1. Either party can terminate on material breach with 7 days’ notice.
4.2. Refunds or exchanges may be considered. Visit https://ultimatejuice.co.uk for details. No postage refund for dispatched orders canceled within 7 working days.
4.3. Goods may be ordered online only. Cancellation rights apply, excluding perishable items. Return complete, undamaged Goods with proof of purchase within a reasonable period at your cost.
4.3.6. If canceled, we refund within 30 days (less recovery costs).
Your Personal Information
5.1. We collect Personal Information to provide Goods.
5.2. Your information is used, updated, shared, and processed per our privacy policy.
5.3. Request information held about you by writing to Data Protection, Ultimate Juice Ltd, Unit 24, Endemere Road, Coventry, CV6 5PY. A £10.00 administration fee may apply.
5.4. Consent may be given for us to contact you about products and services.
Limitation of Liability
6.1. We are not liable for loss or damage unless a legal duty of care is breached or due to misuse.
6.2. We are not liable for loss or damage mainly caused by your breach of these Conditions.
6.3. Nothing limits your consumer rights under applicable UK law.
6.4. New Goods are subject to manufacturer warranty, in addition to legal rights.
General
7.1. Events beyond our control may affect promise fulfillment.
7.2. Only you and us benefit from these Conditions.
7.3. Assignment of our rights is permitted.
7.4. Governed by English Law; disagreements subject to UK court proceedings.
7.5. Each clause operates separately; disallowed parts don’t affect others.
Handling Complaints and Sending Notices
8.1. Complaints in writing to Customer Care Department, Ultimate Juice Ltd, Unit 24, Endemere Road, Coventry, CV6 5PY.
8.2. Acknowledge receipt for notice validity. Privacy Policy: We do not store credit card details nor share customer details with third parties.